Webex Calling
Voice, virtual meetings and webinars
Webex Calling
The state will upgrade our phone system to the Cisco Webex DI platform, starting Friday, Sept. 20. The change will include softphone users who will convert from Jabber to Webex DI Calling.
This change will bring state agency phone systems into compliance with 911 laws. When a softphone is used to dial 911, emergency teams must have accurate location and callback numbers to locate the caller. Webex Calling has these capabilities built into its system.
The move to the Cisco Webex DI platform is part of the Voice-Network and Security Optimization Phase 3 (Statewide) project.
Agencies impacted by this project: the Departments of Agriculture, Education, Early Childhood, Human Services, Labor & Employment, Transportation, Public Health and Environment, Public Safety, Military and Veterans Affairs, Corrections, Local Affairs, Revenue, Personnel & Administration, Health Care Policy & Financing, and Behavioral Health Administration, Governor's Office, History Colorado, the Office of Legislative Services and the Governor’s Office of Information Technology.
Read the informational notices
Webex Meetings
Note about Webex Meetings:
Google Meet is the state's standard for video conferencing. Whenever possible, please use Google Meet when scheduling state-hosted online meetings and webinars. If you have any questions about Webex Webinars, please reach out to your IT Director.
Before learning how to use specific features, review these best practices and then explore our resources. Webex Help Center.