ServiceHub Customer Portal
Now available at https://servicehub.colorado.gov
Customer Portal Enhancements Now Live!
Our team has been hard at work, giving the ServiceHub Customer Portal’s "Request Help" functionality and the "I Need Assistance" form a significant overhaul. This transformation is a direct result of your invaluable feedback combined with insights gleaned from over 150,000 tickets submitted via ServiceHub.
Our goal has always been to streamline your experience and make it as efficient and hassle-free as possible. - June 10, 2024
Get what you need, when you need IT
The ServiceHub Customer Portal is your new one-stop shop for state IT services and support. With 24/7 self-service tools and a modern, user-friendly interface, the portal effortlessly connects you to what you need, when you need it, so you can get back to what’s important: serving Coloradans.
Benefits
Help yourself any time with self-service tools
Find what you need quickly and easily with the portal’s smart search feature and AI-powered virtual assistant.
Take advantage of the rich resource library of help articles and user guides.
Browse the service catalog for a comprehensive list of available IT services and solutions.
Submit an IT help request in a few easy steps without needing to call or email a live agent.
Know what to expect with enhanced visibility
Track a service request like you track online orders, with detailed notifications on request status, keeping you updated on progress.
Stay current on outages and other critical updates to the systems you use.
Navigate the modern, user-friendly interface with ease
Log in to the portal and immediately see the status of your active service requests, as well as top services and knowledge articles.
Resources
