Receive and send electronic messages
Resources for Learning about Gmail
Explore the resources below to learn more about working in Gmail
The G Suite Learning Center is hosted by Google and provides written walk through for using Gmail. Open the G Suite Learning Center and click 'get started' for a tour of functionalities in Gmail!
OIT Google Team Tech Tips
Templates automate workflow and save time.
Learn how to use the feature Undo Send in Gmail.
See how to use schedule send feature in Gmail
See how to move your chats to the right side of your inbox.
Learn how to add and use an alternative email signature!
This micro learning video will show you how to create and edit filters in Gmail.
How to use the DONOTDELETE label (applicable if your agency has a retention/ automatic deletion policy)
A Shared Mailbox is useful in situations where more than one person has responsibility for sending email or responding to email on behalf of a department, program or team. The Shared Mailbox is accessed through an email address different than your own state Gmail address. It can be accessed with an account specific password or by using delegated access you can open it in a new tab directly from your individual inbox. Read the fact sheet on the right for more information.
Shared Mailbox Training Videos
This video demonstrates what delegates can and cannot do in a shared mailbox.
Watch this video to learn how to add a delegate to your shared mailbox.