Receive and send electronic messages

Recent Gmail Updates


January 2021 - New Gmail delegation limit

November 2020 - Quick access to Contacts via the side panel

October 2020 - Grant access to Drive files directly from Gmail

Want more updates? Check out the G Suite Updates Blog and search for 'Gmail'.

Resources for Learning about Gmail

Explore the resources below to learn more about working in Gmail

The G Suite Learning Center is hosted by Google and provides written walk through for using Gmail. Open the G Suite Learning Center and click 'get started' for a tour of functionalities in Gmail!

OIT Google Team Tech Tips

Templates automate workflow and save time.

4 min.

Learn how to use the feature Undo Send in Gmail.

2 min.

See how to use schedule send feature in Gmail

2 min.

See how to move your chats to the right side of your inbox.

(1 min.)

Learn how to add and use an alternative email signature!

(3 min.)

This micro learning video will show you how to create and edit filters in Gmail.

(2 min.)

How to use the DONOTDELETE label (applicable if your agency has a retention/ automatic deletion policy)

A Shared Mailbox is useful in situations where more than one person has responsibility for sending email or responding to email on behalf of a department, program or team. The Shared Mailbox is accessed through an email address different than your own state Gmail address. It can be accessed with an account specific password or by using delegated access you can open it in a new tab directly from your individual inbox. Read the fact sheet on the right for more information.

TechU: Shared Mailbox Best Practices
TechU: Google Shared Mailbox

Shared Mailbox Training Videos

This video demonstrates what delegates can and cannot do in a shared mailbox.

(10 min.)

Watch this video to learn how to add a delegate to your shared mailbox.

(2 min.)