Google Groups allows you to create and participate in online forums and email-based groups with a rich experience for community conversations.

Recent Groups Updates


January 2019 - Google is making some changes to Group Settings in May 2019. OIT will send out more information in April about this change.

August 2018 - Add Groups to Google+ Communities

Want more updates? Check out the G Suite Updates Blog and search for 'Groups'.

Groups FAQ

What is Google Group?

Groups provides a forum for communication. There are three main types of Group you can create:

1. The most common use for Groups at the state is as a list of people that you can email, add to events, or add to Drive files without having to type each person's name. You are likely part of an all staff group for your agency (for example, This makes managing a group of people much easier.

2. Another use for Groups is as a forum, where group members can post and discuss topics. A use case for this would be for a learning and development Group.

3. The final use for a Google Group is as a collaborative inbox, where users can send an email to one address that then distributes the email for everybody in the Group., the email address for the Google Team, is a collaborative inbox. When you email, your email goes to the inbox of each Google team member. This is a good alternative to a shared mailbox, which has a yearly cost. Read a comparison of a collaborative inbox to a shared inbox.

What is the cost of a Google Group?

There is no additional cost to create a Google Group! (this is unlike a shared mailbox)

How do I create a Google Group?

Send a ticket to the OIT Service Desk, and they will help you get started.

Resources for Learning about Groups

Explore the resources below to learn more about working in Groups

Groups vs. Shared Mailbox

Groups vs. Shared Mailbox

This extension provides contextual walk-through video trainings for G Suite applications. Click on the extension to see recommended training videos or search for what you want to learn about!

Examples of videos to search for how to:

    • Create a post
    • Add a member
    • Moderation

The G Suite Learning Center is hosted by Google and provides written walk through for using Docs. Open the G Suite Learning Center and click 'get started' for a tour of functionalities in Docs!