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Frequently Asked Questions (FAQ)
What are Google Groups?
Groups provides a forum for communication.
The most common use for Groups at the state is as a list of people that you can email, add to events, or add to Drive files without having to type each person's name. You are likely part of an all staff group for your agency (for example, OIT_AllStaff@state.co.us). This makes managing a group of people much easier.
You can also use a Google Group is as a collaborative inbox, where users can send an email to one address that then distributes the email for everybody in the Group. email@example.com, the email address for the Google Team, is a collaborative inbox. When you email firstname.lastname@example.org, your email goes to the inbox of each Google team member. This is a good alternative to a shared mailbox, which has a yearly cost. Read a comparison of a collaborative inbox to a shared inbox.
What is the cost of a Google Group? There is no additional cost to create a Google Group! (this is unlike a shared mailbox)
How do I create a Google Group? Send a ticket to the OIT Service Desk, and they will help you get started.
How do I sign into a Google Group? You can access the Google Group by going to groups.google.com and click on the group name.
Google Groups Training and help - A collection of quick start guides, cheat sheets, and troubleshooting resources.
Google Workspace user guide to accessibility - Help you get started with Google Workspace using assistive technology.